The Ocean City Department of Emergency Services, Communication Division hires a number of seasonal employees every year to augment our full-time staff during the busy summer months. We will hire approximately 20 seasonal communication operators. There may also be openings for year round employment for communication operators. We invite you to explore these positions further to see if a job as a communication operator with the Ocean City Department of Emergency Services is right for you.

Seasonal Communication Operators are temporary employees whom supplement the year round emergency communication staff in its mission to the community. This assignment gives qualified and interested persons the chance to experience first-hand the duties and responsibilities of a public safety emergency communication operator. The duties include receiving telephone requests for public safety service, monitoring, maintaining and managing an assigned public safety operations radio channel and facilitating communications between public safety personnel, other public safety agencies, other city departments and the residents and visitors of the community.

 

Minimum Qualifications

  • High School Diploma or GED recognized by the Maryland Board of Education
  • 18 years of age at the time of training completion
  • Valid driver’s license with a satisfactory driving record
  • The ability to speak clearly and distinctly
  • United States Citizen
  • Must be able to attend one of two training academy sessions held in May and must be available to work until August 15th of the summer season.

Seasonal Pay Rate

Seasonal Communication Operator: $13.95 per hour

Candidates must successfully complete a written examination, a battery of pre-employment tests to include a typing test, a structured interview and a thorough background investigation.

The Ocean City Department of Emergency Services is actively seeking qualified candidates for the position of Communication Operator I. This is entry-level communications work at the full performance level, receiving, routing and transmitting information via radio, computer terminal and other communications equipment. The primary assignment of a Communication Operator I is to monitor, maintain and manage an assigned public safety operations radio channel and to facilitate communications between public safety personnel, other public safety agencies, other city departments and the residents and visitors of the community. This position requires the employee to work various shift schedules including days, nights, weekends and holidays.

 

Salary and Benefits

  • $ 29,282.00 starting salary
  • Step increments with acceptable performance appraisals
  • Overtime for special detail assignments
  • Paid/accrued holidays, accrued sick and annual leave
  • All uniforms furnished
  • Eligibility for promotion after two (2) years of employment
  • Defined Contribution Retirement Plan/Deferred Compensation Plan/Credit Union
  • Medical/Dental/Vision/Life Insurance/Prescription Drug Plan
  • Tuition Assistance for continuing education
  • In-service training and specialized career opportunities
  • 3.5 day work week (3 twelve hour days and 1 six hour day)

Minimum Qualifications

  • High School Diploma or GED recognized by the Maryland Board of Education
  • 18 years of age at the time of training completion
  • Valid driver’s license with a satisfactory driving record
  • The ability to speak clearly and distinctly
  • United States Citizen

Candidates must successfully complete a written examination, a battery of pre-employment tests to include a typing test, a structured interview, a psychological evaluation and a thorough background investigation.

Written Test:

The written examination measures the basic skills necessary to perform successfully as a communications operator/dispatcher and is the first step in the applicant process. The test is divided into 5 separately timed sections which measure reading comprehension, listening, problem solving, prioritizing and multi-tasking skills. Applicants must achieve a minimum average score of 75% to advance in the selection process.

Applicants whom are successful completing this test on the first day will be invited to an oral interview and pre-employment testing the following day. Details regarding the oral interview and pre-employment testing will be given to successful candidates at the conclusion of their written test.

 

Battery of Pre-Employment Tests:

These tests are a web-based pre-employment testing battery that assesses a candidate’s aptitude, personality and skills and will include a typing test. These tests will be given to each candidate after they have completed their oral interview and a total of forty five minutes will be dedicated for completion of the tests.

 

Testing Dates for the 2018 Season

In conjunction with the Ocean City Police Department the Ocean City Department of Emergency Services Communications Division will be holding several test dates for interested candidates applying for seasonal and full-time Communication Operators. Successful candidates will remain on an eligibility list for a period of eighteen months.

Please note that in order to be eligible to work the 2018 summer season you must be available to attend one of two training academy sessions and must be available to work until August 15, 2018. The dates for the two training sessions are:

May 14 through 18, 2018
May 21 through 25, 2018

The written test will be administered on the dates below. Applicants must arrive at the test site between 11:00 a.m. and 12:00 p.m. They must have their completed application (if not already submitted) and a valid driver’s license.

Testing will take place at the Ocean City Elementary School, 12828 Center Drive, Ocean City, MD 21842

Candidates that successfully complete the written test will be scheduled for an oral interview that afternoon. Interviews will take place at the Ocean City Public Safety Building, 6501 Coastal Highway, Ocean City, MD 21842

November 18, 2017
December 16, 2017
January 6, 2018
January 20, 2018
February 10, 2018